Privacy Policy
Latest version: 27th January 2023, 11:36 AM
Introduction
SSF Home commits to protecting privacy and personal data. This policy governs how personal information is collected, used, processed, and protected across ssfhome.com, our mobile application, and associated web properties including social media accounts.
By accessing or using the Site and services, visitors consent to data collection, processing, usage, retention, and disclosure as outlined. Disagreement with these terms means users should not visit or use the Site.
In case of inconsistency between English and Malay versions, the English version controls.
Collection of Personal Data
Data is collected when visitors use the Site or services, including account registration, newsletter subscriptions, surveys, forms, orders, payments, delivery services, and customer contact.
Types of personal data collected include:
- Name, age, gender, address
- Contact number and email address
- Debit/credit card number
- Username and password
- IP address and device information
Usage of Personal Data
Personal data serves these purposes:
- Processing trade transactions (orders, payments, delivery)
- Supporting and optimizing Site usage experience
- Managing registered accounts
- Analyzing usage to improve services
- Fulfilling customer requests and notifications
- Administering promotions and surveys
- Contacting users about promotions and marketing (with consent)
- Ensuring data security and preventing misuse
- Handling access, correction, or deletion requests
- Conducting data analysis for marketing effectiveness
- Auditing company accounts and financial statements
- Complying with applicable law
- Other purposes requiring prior notification and consent
Users must typically provide requested data. Failure to do so may prevent service provision.
With consent, SSF Home sends marketing materials. Unsubscription is available via newsletter opt-out options or direct contact.
Disclosure of Personal Data
Third-party service providers engaged for fulfillment, delivery, hosting, database management, and payment processing may receive personal data. Appropriate security measures are implemented.
Data may be shared with affiliated companies, business partners, and successors in merger or reorganization scenarios.
Disclosure to government, law enforcement, or private parties occurs as required or permitted by law to respond to claims, legal processes, protect rights, prevent illegal activity, or comply with court orders and regulations.
Retention of Personal Data
Data is retained only as long as necessary to provide services and achieve collection purposes, unless law permits or requires longer retention. SSF Home does not exceed legally permitted retention periods.
Security
Reasonable steps and precautions protect data security and confidentiality. Physical, technical, and managerial procedures help safeguard against loss, misuse, and unauthorized access. However, absolute security cannot be guaranteed, and data disclosure inconsistent with this policy remains possible.
Access and Correction of Personal Data
Users can review, edit, or amend personal data by logging into their account. They have the right to request access, copies, corrections, cessation of collection and processing, and deletion. Contact details are provided below for exercising these rights.
Exercising Choices Over Personal Data
Subject to applicable laws, users may limit personal data use or extent of use. Contact details are provided for such requests.
Policy Updates
SSF Home reserves the right to update this Privacy Policy as necessary within legal limits. The latest update date appears at the top of the page. Continued Site use signifies assent to changes. Disagreement means users should discontinue use.
Contact
For privacy-related inquiries and requests, please contact us through the Site.